At Better You Healthcare we value the feedback from our client and staff because it helps us to provide quality services.

Feedback may include:

Compliments: You may want to tell us what we are doing well and things you like about the services /support you receive, so we can continue to do these things and provide feedback to staff.

Suggestions: Your ideas on how we can improve things or do things better can help us to improve our services and ensure they meet your needs and wants.

Complaints: We want to know when you’re not happy about an experience you’ve had with Truecare. A complaint can be about a person, a service or something you have experienced. We will respond to any complaints received within five working days.

You may call and leave feedback at any time using our mobile phone number. You can leave a recorded message at any time, and it can be anonymous if requested.

For feedback, please call this number 08 9258 9666/ 0410 441 926

PLEASE CLICK HERE TO USE THE ONLINE FEEDBACK FORM.

You may also submit the relevant information to [email protected].

We will respond to you in a timely manner

Our staff have high levels of communication skills and clinical practices to enable continuous training of existing health professionals and educating new generation of health support workers.